BRUNO GOLD LIMITED WARRANTY FOR VEHICLE LIFT
3 Years
Bruno Independent Living Aids, Inc.Ā© (Bruno) is so confident in our USA designed and built units
that we provide every original buyer with the following āIndustry Leadingā warranty for your peace of
mind.
The quality of parts we use and the care our employees take allow Bruno to provide the original buyer of
its Bruno Vehicle Lift with a 3-year warranty that all parts are free of defects in material and
workmanship.
Brunoās warranty periods begin with the date of the installation of the Bruno Vehicle Lift.
Bruno Authorized Dealers are trained to evaluate your unique situation and then install the best Bruno
product to meet your needs. The trained installation and service technicians employed by Bruno Authorized
Dealers have the appropriate equipment and resources needed to correctly install and maintain your new
vehicle lift and are the first contact for any warranty or service needs.
SPECIFICS OF THE WARRANTY COVERAGE:
- All Parts are free of defects in material and workmanship for a period of three years after the date of
installation.
- All labor to address any product defect by a Bruno Authorized Dealer is covered for the first 30 days
after installation.
WHAT IS NOT WARRANTY COVERAGE:
- Damage to units caused by misuse, abuse, accidents, neglect or modifications NOT made by a Bruno
Authorized Dealer.
- Consumable items.
- All labor by a Bruno Authorized Dealer after the first 30 days since installation.
- Reasonable wear and tear
ADDITIONAL NOTES:
All Service and Warranty issues are handled through the Bruno Authorized Dealer that installed the unit.
- In no event shall Bruno be responsible for indirect, incidental or consequential damages, whether such
damages arise based on claims based on contract, warranty, tort (including negligence, strict liability or
product liability).
- Bruno reserves the right to replace, repair or, if not commercially practical and/or feasible, to elect to refund
the purchase price at its sole discretion.
- This warranty gives the original buyer specific legal rights, and you may also have other rights which vary
from state to state. Bruno specifically does not authorize any person to extend the time or scope of this
warranty.
For more detailed information regarding this limited warranty, please contact Bruno by writing:
Bruno Independent Living Aids, Inc.
Attn: Service Department
1780 Executive Drive
Oconomowoc, WI 53066 USA
or call: 1-800-882-8183 toll free
CANCELLATION/RETURN POLICY
This policy applies to products purchased from MobilityWorks and its affiliates, excluding motor vehicles, products installed in a motor vehicle prior to being made available for sale, products for home access requiring professional installation, or products purchased from Driverge Vehicle Innovations, LLC or Driverge Canada ULC. To the extent an express term in any written sales agreement or bill of sale signed by an officer of MobilityWorks conflicts with a term in this policy, the term in the written sales agreement or bill of sale will control.
RETURN POLICY
Returned products are subject to a 30% restocking fee (calculated based on the sale price of the product). To be returned for credit, (a) the product must be eligible for return, (b) the customer must submit a Return Authorization Request (RA) within 7 days of the earlier of (i) customer taking possession of the product, (ii) attempted delivery of the product per customerās directions (if the product was shipped to the customer or its order), or (iii) written or telephonic notice to the customer (including email or voicemail to the address or number(s) provided by the customer) that the product is available for pick-up at the MobilityWorks store, and (c) MobilityWorks must receive the returned product within 14 days following approval of the RA. The customer is responsible for any freight and insurance costs associated with returning the product to a MobilityWorks store. You can request a RA by downloading at this link RETURN AUTHORIZATION REQUEST or by calling 877-275-4907. The RA number must be referenced with the return.
To be eligible for return, the product must satisfy all of the following, to be determined at MobilityWorksā sole discretion:
- It is in the original packaging in new condition with no signs of wear.
- It has not been installed.
- It does not include a custom fabric option.
- It is not a customized product.
CANCELATION POLICY
Delivered to Store
Orders for delivery to a MobilityWorks store for customer pick-up that are subsequently cancelled or refused by the customer are subject to a 30% restocking fee (calculated based on the sale price of the product). Product that is not picked up from the MobilityWorks store within thirty (30) days following notice that the product is available to be picked up will be deemed to be refused.
Delivered to Customer
Product shipped to the customer or at the customerās direction is subject to the MobilityWorks Return Policy. In order to return the product, delivery must be accepted and the customer must timely obtain a RA from MobilityWorks and coordinate return shipping of the product to MobilityWorks within 14 days of receiving the RA. The cost of return shipping and insurance is the customerās responsibility and risk of loss to the product remains with the customer until accepted by MobilityWorks.
Refused Product
If delivery of product shipped to or at the customerās direction is refused of the product is deemed refused due to customerās failure to take delivery of the product, the product will be subject to a 30% restocking fee calculated based on the sale price of the product and the customer will be liable to MobilityWorks for all expenses associated with the refusal, including original freight and return freight and insurance, and the customer will be obligated to promptly pay MobilityWorks any amount owing after application of any credit due. No credit will be issued for refused product that is not eligible for return and MobilityWorks will not be liable to the customer for any amount received by MobilityWorks as a result of its liquidation of such product following refusal.
Credits
Upon receipt of the returned or refused product and verification of the applicable Return Authorization, MobilityWorks will inspect the product for compliance with the Return Policy. If in the sole judgement of MobilityWorks the product is in compliance with the Return Policy, MobilityWorks will issue a credit equal to the original sale price less the 30% restock fee and any additional expenses as described above to the credit card used for the purchase. If the product was paid by check or money order, MobilityWorks will issue a check within 30 days and mail it to the customerās last known address.
Completing a request for a Return Authorization does not guarantee acceptance of the request by MobilityWorks. Return requests must comply with MobilityWorks Return Policy and are subject to conditions thereof. Products known to not be eligible for return will not be issued a Return Authorization (provided, however, that issuance of a Return Authorization does not mean that the product is eligible for return). No credit will be issued for product not timely cancelled or returned in compliance with this Cancellation/Return Policy and MobilityWorks will not be liable for any amount received by MobilityWorks as a result of its subsequent liquidation of such product, provided that MobilityWorks will provide the customer 30 days to take possession of such product prior to liquidation.
