Product Overview
Available in three models, the Companion scooter has a 3-Wheel Mid-Size, 3-Wheel Full Size, and 4-Wheel Full Size options. The Companion also features a Delta tiller for comfortable hand placement with easy-to-use forward and reverse levers on long trips; the LiquiCell™ comfort-equipped seat that features six liquid-filled pads to reduce shear and improve comfort hour after hour, day after day; a bright, adjustable LED headlight conveniently placed at the bottom of the tiller to illuminate your path on the darkest of evenings; an instructional DVD packed with every unit so that you can easily understand every aspect of your new Companion scooter; and an easy-to-understand, under-the-carpet troubleshooting guide.
For consumers looking for a more robust scooter to use indoors and out, the Companion Midsize is a perfect selection. Combining the rugged durability of a fullsize scooter with the maneuverability of a travel scooter, the Companion is the best of both worlds. Powered by a 90 amp controller and U1 Batteries, the Companion offers over 15 miles of range between charges and has a lifetime warranty on the frame. A perfect scooter to match with a Bruno lift!
Please review our Return Policy and complete a Return Authorization Request (RA). You can obtain an RA by downloading at this link RETURN AUTHORIZATION REQUEST or by calling 877-275-4907.
RETURN POLICY
Scooters, power wheelchairs, and lift recliners (product) are subject to a 30% restocking fee (calculated based on the sale price of the product(s)) and may be returned by submitting a Return Authorization Request (RA) within 7 days of taking delivery or picking up the product from a MobilityWorks store. Once the RA has been approved by MobilityWorks, the product(s) must be returned to MobilityWorks within 14 days of approval.
Equipment requiring installation or with custom options such as but not limited to scooter/power wheelchair lifts, turny type seats, transfer seats, hand controls, lift recliners and other non-WAV mobility devices are subject to a 30% restocking fee (calculated based on the sale price of the product(s)) and may be refunded by submitting a Return Authorization Request (RA) within 7 days of order placement online or in a MobilityWorks store.
- Equipment that has been installed is non-refundable
- Lift recliners with custom fabric options are non-refundable.
- Any product that is customized is non-refundable
Returned product must be in the original packaging in new condition with no signs of wear including but not limited to scratches, cracks, marked/soiled tires and/or other signs of use. Client is responsible for any freight and transportation costs associated with returning the product(s) to the MobilityWorks store. Reference the RA number with the return.
Canceled Orders
Should an order be canceled by the customer after the product(s) has been shipped, the order is subject to the MobilityWorks Return Policy. For orders shipping direct to the client’s home, the client must accept delivery of the product, obtain a Return Authorization Number from MobilityWorks and coordinate return shipping of the product to MobilityWorks. The cost of return shipping is the client’s responsibility.
If a direct to client shipment is refused by the client all expenses associated with the refusal, original freight and return freight will be deducted from any credit to the customer’s account and a 30% Restocking Fee will be applied. The 30% restocking fee is calculated based on the sales price of the product(s).
Credits
Upon receipt of the returned product(s) and verification of the applicable Return Authorization Number, MobilityWorks will inspect the product(s) for compliance with the Return Policy. If, in the sole judgement of MobilityWorks, the product(s) are in compliance with the Return Policy, MobilityWorks will issue a credit equal to the original sale price less the 30% restock fee and any additional expenses as described above to the credit card used for the purchase. If the product(s) were paid by check or money order, MobilityWorks will issue a check within 30 days.
Completing a Request for a Return Authorization does not guarantee acceptance of the request by MobilityWorks. Return requests must comply with MobilityWorks Return Policy and are subject to conditions thereof. Products not eligible for return will not be issued an Authorization Number.
Click here to download a Return Authorization Form